Archive

computer help

  • derek bomar
    ok...so I installed a plug-in to help me view .afp documents from IBM. It installed correctly (I think...), but when I now go to open the files (available on the web), I need to tell my computer which program to use to open the files...but there's no program in the directory it created that I can point to. I am a little frustrated right now, so if any of you guys out there know what I am babbling about and can help me I'd appreciate it.
  • believer
    derek bomar;718323 wrote:ok...so I installed a plug-in to help me view .afp documents from IBM. It installed correctly (I think...), but when I now go to open the files (available on the web), I need to tell my computer which program to use to open the files...but there's no program in the directory it created that I can point to. I am a little frustrated right now, so if any of you guys out there know what I am babbling about and can help me I'd appreciate it.
    Dumb question: In what application is the plug-in installed...or is this a stand-alone application?
  • WebFire
    believer;718612 wrote:Dumb question: In what application is the plug-in installed...or is this a stand-alone application?

    This. If it's a plug-in, you won't be able to "open with" that plugin.
  • derek bomar
    WebFire;718696 wrote:This. If it's a plug-in, you won't be able to "open with" that plugin.

    so I guess it's just not installed properly then if you're saying I can't use it to point directly to "open with", correct?
  • WebFire
    Not necessarily. A plug-in usually is an extension of another program. Are you supposed to be able to open the file using what you downloaded? Or is it part of another program?
  • derek bomar
    once downloaded I am supposed to be able to just view the files in a web-format kind of thing I think (they're bill images). I dont think its supposed to ask me what program to use, I think its just supposed to know I have installed the plug-in and let me open it...but its not
  • Bigred1995
    derek bomar;718881 wrote:once downloaded I am supposed to be able to just view the files in a web-format kind of thing I think (they're bill images). I dont think its supposed to ask me what program to use, I think its just supposed to know I have installed the plug-in and let me open it...but its not
    Maybe I'm missing something, but if you're supposed to, "view the files in a web-format kind of thing", then when asked to select a program, shouldn't you have chosen your Internet Browser to open the file?
  • WebFire
    Sounds like he shouldn't even have to. It should just open, much like a PDF does in the browser. Without knowing what plug-in you are using, it's kind of hard to help, though.
  • derek bomar
    WebFire;718998 wrote:Sounds like he shouldn't even have to. It should just open, much like a PDF does in the browser. Without knowing what plug-in you are using, it's kind of hard to help, though.

    its the afp viewer ibm developed I think - you cant get it through IBM anymore but I was forwarded it by a client.
  • dlazz
    What operating system and browser are you using?

    I'm willing to bet the plugin isn't installed correctly. If it were, the browser wouldn't prompt you to "Open with..." anything, because the plugin would capture the .afp file before the browser asks.
  • derek bomar
    dlazz;719408 wrote:What operating system and browser are you using?

    I'm willing to bet the plugin isn't installed correctly. If it were, the browser wouldn't prompt you to "Open with..." anything, because the plugin would capture the .afp file before the browser asks.

    Windows 7 and I've tried Chrome, Firefox, and IE
  • WebFire
    Have you looked to see of the plug-in is installed at all?

    Start>Control Panel>Programs

    Either way, uninstall and try it again.
  • WebFire
    This may not work on Windows 7...

  • derek bomar
    WebFire;719698 wrote:This may not work on Windows 7...


    that's it...shit. Thanks