Archive

GE support is the worst

  • ZWICK 4 PREZ
    Hi Z4P

    While after going through details of this, I have notice the collector just shut itself down which it suppose to try and to reconnect to the server. I had gone through some of my old case notice that got a similar issue that running into similar issue. The resolution on that would be this applying Windows CE firmware update.

    Would you mind to perform Quick Panel Control Firmware update, then re-download View Runtime application to the Quick Panel Cointrol through ME 5.80 SIM 13 ?

    Firmware Update for QuickPanel View, QuickPanel Control, Intelligence PanelClient, and DisplayPac - XScale with Windows CE v5.00 will be available to be download in the following link.
    http://support.ge-ip.com/support/index?page=dwchannel&id=2330102074f60513011995bb0386003a78

    Best regards,

    Thomas
    GE Intelligent Platforms




    *****

    Ya.. Thomas my ass.
  • ZWICK 4 PREZ
    Good news is I think I found where Belly works.
  • Stiffman
    LOL @ Belly helping to fix your problem. I'm pretty sure that CSR's name isn't Thomas too. That reply has (forgive me for this) Indian or Asian all over it.
  • ZWICK 4 PREZ
    He's def Indian.
  • ernest_t_bass
  • queencitybuckeye
    ZWICK 4 PREZ wrote: He's def Indian.

    Casino or slurpee?
  • ZWICK 4 PREZ
    queencitybuckeye wrote:
    ZWICK 4 PREZ wrote: He's def Indian.

    Casino or slurpee?
    7/11
  • Jawbreaker
    I love calling GE (Multilin) support....I have ONE guy that I will talk to.
  • jmog
    I love when you call tech support and with a heavy HEAVY Indian accent they tell you their name is "John".
  • ManO'War
    Or "Steve"

    I called one time and was making small talk and I asked them where they were at. They refused to tell me! Like it was some big CIA secret.